Terms of Service

DSA Solutions (“the Service”, “we”, “us”) is operated by Constantinos Costa, trading as “Kiyara Products”, of 39 Leoforos Pervolion, 7550 Kiti, Larnaca, Cyprus. You can contact us at support@dsasolutions.io.

DSA Solutions is a business management application for inventory, invoicing, quotes, purchase orders, bills, job scheduling, and related reporting. You and any team members you invite (“your organization”) use it to manage your own business data.

Legal receipts and fiscal devices (Cyprus). Under the Assessment and Collection of Taxes Regulations (KDP 29/1997) and the fiscal-device specification issued under them (KDP 224/2010) and the VAT Law 95(I)/2000 (KDP 314/2001, regulation 13A), a receipt issued electronically to a customer must come from a fiscal device (ΦΗΜ) or fiscal signing device (ΦΗΜΣ) approved by the Electrical and Mechanical Services Department (EMS). The Service does not include, drive or connect to any such device, and no adapter for one exists yet. The bill the Service prints for a table is an order summary marked “Not a fiscal receipt / Δεν αποτελεί νόμιμη απόδειξη”; the legal receipt (“ΝΟΜΙΜΗ ΑΠΟΔΕΙΞΗ”) must come from your business's own approved ΦΗΜ/ΦΗΜΣ, whose daily Z report is the fiscal record of the day's takings, and a café or restaurant on its own till books its takings in the Service from that report. The signing devices on the EMS list (last modified 6 March 2025, read on 27 October 2026 from the archived copy of 2 April 2025) are ISIGN (PW001), CY-NET-100 (CP006), FES-32USB (LL010), DATASIGN (DF001) and ES1 (IT001). Whether a bill may be handed to a customer beside the device's receipt is a question for your accountant.

• You must provide accurate information when creating your account.
• You are responsible for keeping your login credentials secure and for all activity under your account.
• If you invite team members to your organization, you are responsible for the roles and access you grant them, and for removing access when it's no longer needed.
• You must be legally able to enter into this agreement to use the Service.

Everything you enter into the Service — customers, products, invoices, financial records, and similar — belongs to you and your organization, not to us. We do not sell or use your business data for any purpose other than providing the Service to you. See our Privacy Policy for details on how we handle personal data.

You agree not to:

• Use the Service for any unlawful purpose.
• Attempt to gain unauthorized access to any part of the Service or other accounts.
• Interfere with or disrupt the Service's operation or security.
• Use the Service to store or transmit data you don't have the right to use.

Pages you publish publicly

If you publish a public page for your business, it is served under our domain and is visible to anyone. You are responsible for what appears on it, and you confirm that you have the right to publish the text and photographs you put there — including any photographs of people.

You agree not to publish content that is unlawful, misleading about who you are, or that infringes someone else's rights. Because these pages carry our domain, we may take one down without notice if we believe it breaches this section or exposes us to legal risk. Taking a page down does not delete it or affect the rest of your account, and we will tell you why if you ask.

The Service is offered on two paid monthly plans: Core at €19 per month and Pro at €29 per month, per organization rather than per person. Core is limited to 2 team members, counting the owner and any invitation not yet accepted, and Pro has no limit. Your accountant is free on both plans and does not count toward Core's limit, and neither does a family member you invite to your Personal records only.

New accounts start with a free 30-day trial with full Pro-level access. No card is needed to begin, and we will not charge you when the trial ends — you choose a plan and enter payment details yourself, or the account simply stops.

Subscriptions renew monthly until cancelled. You can cancel at any time from the Subscription page; cancellation takes effect at the end of the period you have already paid for, and we do not refund part-months. Deleting your business from Settings is different: it cancels the subscription at once, and the rest of the period you have paid for is not refunded. If you switch between Core and Pro mid-month, the difference is adjusted for the days remaining and charged or credited at the time you switch. Prices are inclusive of any tax that applies. If we change our prices we will give you advance notice before the change affects your account.

Payments are processed by Stripe. We never see or store your full card details. Some features have their own separate charges, which are always shown to you before you buy them. If a Stripe customer record was created for your business (at the first checkout or SMS top-up, even without a payment), Stripe keeps it after your business is deleted, together with the invoices and payments for what you paid us and any card you saved, as the Privacy Policy describes.

We aim to keep the Service reliable and available, but we don't guarantee uninterrupted access. Features may change, be added, or be removed as the Service develops. We'll try to give reasonable notice of changes that materially affect how you use it.

You can stop using the Service at any time. The owner can delete the business from Settings, and any other team member can leave it from their Security page; while the subscription is locked, both are done from the Subscription page.

If your business has recorded sales through the till, we keep those sales as the record of your receipts and the business cannot be deleted from Settings. You can download all your records, cancel your subscription to stop paying, and ask support@dsasolutions.io to erase your personal data.

We may suspend or terminate access if these Terms are seriously or repeatedly breached, or if required by law. When a business is deleted, its data is removed as described in our Privacy Policy.

Keeping your accounting records for the period Cyprus law requires (6 to 7 years after the year they relate to) is your responsibility, not ours. Deleting an organization destroys every record held in the Service, so the owner must download the full accounting export before the deletion is allowed and must keep it for that period. We keep a receipt of the export. Our hosting provider's daily backups hold a copy of the records for up to 7 days. We keep no other copy. The Privacy Policy describes both.

The Service is provided “as is”. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential losses arising from your use of the Service, including loss of business data, profits, or revenue. Nothing in these Terms limits liability that cannot be limited under applicable law.

The reports and the VAT return are for guidance only, and nothing is filed for you: confirm the figures with your accountant before filing on Tax For All.

These Terms are governed by the laws of the Republic of Cyprus. Any disputes will be subject to the exclusive jurisdiction of the Cypriot courts.

We may update these Terms from time to time. We'll update the “Last updated” date above when we do. Continued use of the Service after a change means you accept the updated Terms.

Questions about these Terms? Email support@dsasolutions.io.